ORGANISATIONS | Research & Evidence-Based Practice

This document records the reflections and lessons learnt from the author’s experience of using a community development-based approach to establishing an indirect transport service/model to address the unmet transport needs of HACC-eligible persons resident in Brisbane’s southern suburbs.

The model is still in operation at the time of writing. These lessons have been further validated time and again as a consultant when working with various communities across Queensland—that as a community, we are grappling with the issues of unmet transport needs.

J. Leigh & Associates, 2009