Face-to-face Staff Training

TDSA is always willing to bring any frontline training workshop to regional Queensland, interstate and in-house to your agency.

Public training events are on offer in 2 locations in SE Qld (click town for calendar):

Brisbane                                               Toowoomba

Some of these topics are also offered on-line on a pay per view basis.  Go to the on-line training tab to see what is on offer.

All listed topics can be delivered on a fixed fee basis IN-HOUSE too + we can develop topics in response to your specific need; just ask us for a quote.

Frontline staff topics (include but not limited to):

• Professional boundaries
• CDC – an overview
• CDC – “the doing”
• Assisting with medication
• Wellness model – Theory in to practice
• Documentation – Why & Where 4’s
• Privacy, confidentiality + Duty of care
• Cultural diversity
• Complaint handling
• Supporting people with depression
• Supporting people with anxiety
• Supporting people with …. (Mental Health issues)
• Mental Health in the workplace
• Infection control/basic wound management
• Managing difficult clients
• Your personality/temperament at work

Management topics

• The changing role of NFP boards
• Best practice risk management
• Measuring your social value
• Unit costing and pricing for service delivery
• Creating your marketing plan
• Overview to WH&S
• Mental Health in the workplace
• Leading through changing times
• Using situational leadership with your team
• Influencing skills
• Change management
• Teams/teamwork/team-ness

TDSA also welcomes sponsorship of any of its events. Click here to make contact with us to discuss sponsorship opportunities.