Face-to-face Staff Training
TDSA is always willing to bring any frontline training workshop to regional Queensland, interstate and in-house to your agency.
Public training events are on offer in 2 locations in SE Qld (click town for calendar):
Brisbane Toowoomba
Some of these topics are also offered on-line on a pay per view basis. Go to the on-line training tab to see what is on offer.
All listed topics can be delivered on a fixed fee basis IN-HOUSE too + we can develop topics in response to your specific need; just ask us for a quote.
Frontline staff topics (include but not limited to):
- Professional boundaries
- CDC – an overview
- CDC – “the doing”
- Assisting with medication
- Wellness model – Theory in to practice
- Documentation – Why & Where 4’s
- Privacy, confidentiality + Duty of care
- Cultural diversity
- Complaint handling
- Supporting people with depression
- Supporting people with anxiety
- Supporting people with …. (Mental Health issues)
- Mental Health in the workplace
- Infection control/basic wound management
- Managing difficult clients
- Your personality/temperament at work
Management topics
- The changing role of NFP boards
- Best practice risk management
- Measuring your social value
- Unit costing and pricing for service delivery
- Creating your marketing plan
- Overview to WH&S
- Mental Health in the workplace
- Leading through changing times
- Using situational leadership with your team
- Influencing skills
- Change management
- Teams/teamwork/team-ness
TDSA also welcomes sponsorship of any of its events. Click here to make contact with us to discuss sponsorship opportunities.